Horst
Aug 28, 10:49 AM
Just my 0.02 regarding Apple's customer service :
I buy Apple computers in the hope never to need any support by the manufacturer. Two times I had issues ( broken hinge on TiBook, 1st. gen. ACD 23" with severe color tint ) and Apple wouldn't even acknowledge such a problem exists. Needless to say, those faults are well documented as inherent design flaws of the products mentioned.
That's Apple Germany, mind you - I would never even try to contact Apple US for possible issues with the computers I bought and use over there, as customer protection in the US is virtually non-existent.
I'm a professional user, and received exceptional online and phone support by other companies for 300$ products, but no service whatsoever for 20k+ of Apple products.
I know Apple is not catering to pros, but still ....
I buy Apple computers in the hope never to need any support by the manufacturer. Two times I had issues ( broken hinge on TiBook, 1st. gen. ACD 23" with severe color tint ) and Apple wouldn't even acknowledge such a problem exists. Needless to say, those faults are well documented as inherent design flaws of the products mentioned.
That's Apple Germany, mind you - I would never even try to contact Apple US for possible issues with the computers I bought and use over there, as customer protection in the US is virtually non-existent.
I'm a professional user, and received exceptional online and phone support by other companies for 300$ products, but no service whatsoever for 20k+ of Apple products.
I know Apple is not catering to pros, but still ....
bigandy
Jul 14, 03:52 PM
the size and weight of the power supply makes it damn stupid to put in the top.
top heavy is just idiotic.
i'd love to see dual optical drive bays and the same basic design as the G5. it's a great design, so why the need for change in the first place... :rolleyes:
top heavy is just idiotic.
i'd love to see dual optical drive bays and the same basic design as the G5. it's a great design, so why the need for change in the first place... :rolleyes:
winterspan
Apr 11, 05:27 PM
80%* of potential purchasers won't have access to LTE for at least another year from then. ...
[*made up statistic, but I bet it's not far wrong! :D ]
Verizon's 4G/LTE service will be live in ~140 metro areas by Q42011
[*made up statistic, but I bet it's not far wrong! :D ]
Verizon's 4G/LTE service will be live in ~140 metro areas by Q42011
gregorsamsa
Aug 27, 11:36 AM
Thanks mate, of course I vent my disappointment regarding the overall quality issues. In any case, it should not be luck to catch a good piece of hardware from a company like APPLE, right? It seems as if the hardware quality has in general decreased, I suspect partly because of the place where this hardware is now manufactured... CHINA. I have my own experience on a corporate level with a large mobile phone manufacturer...
I found that there is a general lack of understanding what quality should be, and especially how long it should last:rolleyes:
CIAO
I agree, it shouldn't be luck. Also, whilst I'm trying to keep an open mind about these issues, I think it's pertinent that quite a few people have pointed to the China-connection as partly responsible for some of the hardware problems. I guess a company like Dell, who sell some very cheap computers, can always get away with imperfect products more so. Because people buying Apple know that they're paying a premium for a certain extra Apple quality, they're entitled to expect Apple to consistently deliver.
I'm definitely not going to excuse Apple for a seemingly alarming number of faults with their first batch of Intel laptops. There's an apparent problem here, however debatable the degree of it, & it needs sorting out. I'd be interested, however, in seeing some statistics about the percentage of faulty laptops from Apple, perhaps over a 12 month period, & how that compares with similarly-priced PC laptops.
Certainly, before I make my next computer purchase (a 15.4" laptop next year), I'll be paying careful attention to Macrumors, & particularly any postings about the quality, or otherwise, of the latest Mac computers.
I found that there is a general lack of understanding what quality should be, and especially how long it should last:rolleyes:
CIAO
I agree, it shouldn't be luck. Also, whilst I'm trying to keep an open mind about these issues, I think it's pertinent that quite a few people have pointed to the China-connection as partly responsible for some of the hardware problems. I guess a company like Dell, who sell some very cheap computers, can always get away with imperfect products more so. Because people buying Apple know that they're paying a premium for a certain extra Apple quality, they're entitled to expect Apple to consistently deliver.
I'm definitely not going to excuse Apple for a seemingly alarming number of faults with their first batch of Intel laptops. There's an apparent problem here, however debatable the degree of it, & it needs sorting out. I'd be interested, however, in seeing some statistics about the percentage of faulty laptops from Apple, perhaps over a 12 month period, & how that compares with similarly-priced PC laptops.
Certainly, before I make my next computer purchase (a 15.4" laptop next year), I'll be paying careful attention to Macrumors, & particularly any postings about the quality, or otherwise, of the latest Mac computers.
dethmaShine
Apr 19, 03:05 PM
Well you can see that with the Mac. About 3% worldwide marketshare but Apple makes tons of money with it.
And eveybody crys tears here when some 5 year old Windows games finally get ported to MacOS. You want that to happen with the iPhone and iOS compared to Android? Fine. But I'm sure 99% of iPhone buyers don't want that scenario.
Not trying to defend poor gaming on the macintosh, but android is the one getting year old titles now.
Just to make it more clear, marketshare is one small factor considered for game development. There's much more than that. For e.g. people paying for actual games, ease of code for a single graphic card [a big hassle for windows gaming].
Just read through?
And eveybody crys tears here when some 5 year old Windows games finally get ported to MacOS. You want that to happen with the iPhone and iOS compared to Android? Fine. But I'm sure 99% of iPhone buyers don't want that scenario.
Not trying to defend poor gaming on the macintosh, but android is the one getting year old titles now.
Just to make it more clear, marketshare is one small factor considered for game development. There's much more than that. For e.g. people paying for actual games, ease of code for a single graphic card [a big hassle for windows gaming].
Just read through?
mbob
Apr 11, 03:23 PM
So a 50" SD tv is better than a 42" High Def tv?
Nope. But a 50" 1080p is better than a 42" 1080p.
Nope. But a 50" 1080p is better than a 42" 1080p.
Evangelion
Aug 12, 03:45 AM
iPhone = bad idea and difficult to implement beyond the USA.
If they are smart, they will make it a GSM/UMTS-phone, which is THE most widely used system there is. Then it would work in just about everywhere. USA is just about the only place using those weird systems for mobile phone, but they do use GSM in USA as well. So why use anything else than GSM?
If they are smart, they will make it a GSM/UMTS-phone, which is THE most widely used system there is. Then it would work in just about everywhere. USA is just about the only place using those weird systems for mobile phone, but they do use GSM in USA as well. So why use anything else than GSM?
rayz
Aug 8, 02:08 AM
From the Apple website...
Backup Disk: Change the drive or volume you�re backing up to. Or back up to a Mac OS X server computer.
Ouch .... :eek:
Backup Disk: Change the drive or volume you�re backing up to. Or back up to a Mac OS X server computer.
Ouch .... :eek:
EGT
Nov 29, 06:28 AM
I was waiting for this to happen. It'll be interesting to see how it plays out. (Go Steve!)
Bloody Universal. :rolleyes:
Bloody Universal. :rolleyes:
Bosunsfate
Aug 5, 04:39 PM
The final intel replacements for the power mac line are a certanity, but likely not really a big deal, regardless of the horsepower they may have. Though I'm sure Jobs will make much fanfare of the "having finished the Intel transistion." And he should. One year is trully a thing to be proud of.
That said, the show is going to be about Leopord. All day and night. In pretty much every release of OSX there has been something totally new. The question I still have is what's new.
Nothing in this rumor roundup is really new, sans windows virtualization.
-Finder Improvements*needed, but window dressing, not "new"
-iChat improvements*byproduct, not a headline
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That said, the show is going to be about Leopord. All day and night. In pretty much every release of OSX there has been something totally new. The question I still have is what's new.
Nothing in this rumor roundup is really new, sans windows virtualization.
-Finder Improvements*needed, but window dressing, not "new"
-iChat improvements*byproduct, not a headline
WiiDSmoker
Apr 19, 01:39 PM
Apple better not win this case and anyone who thinks that they should are a fool.
bilbo--baggins
Nov 29, 07:33 AM
When Apple have done so much to counter piracy (introducing legal paid-for downloads, music files that cannot be re-distributed freely, generally raising awareness that music piracy is illegal) I hope that they aren't dooped into agreeing a royalty fee on iPods.
Ultimately those of us that buy our music legitimately will be paying for those that pirate music (or the music companies go out of business, which isn't going to happen), but for Apple to agree to pay royalties on iPods would be admitting that the iPod helps/encourages people to pirate music.
There is nothing we can do about it, but it would annoy me just as a matter of principle.
Ultimately those of us that buy our music legitimately will be paying for those that pirate music (or the music companies go out of business, which isn't going to happen), but for Apple to agree to pay royalties on iPods would be admitting that the iPod helps/encourages people to pirate music.
There is nothing we can do about it, but it would annoy me just as a matter of principle.
jackc
Aug 7, 04:36 PM
Looks like there's a time frame on the side. I imagine you could just click there to find a certain date. What could be simpler than that?
David :cool:
Right, I meant less flashy, not simpler.
David :cool:
Right, I meant less flashy, not simpler.
RebootD
Mar 31, 05:24 PM
What?
Just speaking to your 'year of the linux' quote that's all.
Just speaking to your 'year of the linux' quote that's all.
TennisandMusic
Apr 10, 12:20 AM
Interesting news, but the bit about booting competitors is downright disgusting.
DocNo
Apr 11, 10:06 AM
I still think tape cameras are the best in quality, but the practicality of recording on a card or a hard drive will soon beat that.
I think Apple's timing with tomorrow is perfect for them to capitalize on this. If you watched the first two clips, the panelists talked about the lack of real standards for data and more importantly meta-data for file based workflows. They also referenced the only factory in the world that produces the most commonly used tape in pro workflow as being wiped out by the Tsunami in Japan - if Apple follows up with a new standard for file based workflow (which I fully expect them to do - skating to where the puck will be - it's a no brainer) and with Thunderbolt and a few manufacturers ready to capitalize it, I think you could see a dramatic shift in workflow since the tape situation will get dire for many. As one of the panelists pointed out, people aren't going to stop creating content just because they can't get more tape.
This might be the external catalyst that causes a dramatic shift. They are rare, but they do happen and events certainly seem to be lining up!
(I can't wait for the eventual conspiracy theorists that will no doubt claim SJ engineered the Tsunami in order to take advantage of it :rolleyes: )
I think Apple's timing with tomorrow is perfect for them to capitalize on this. If you watched the first two clips, the panelists talked about the lack of real standards for data and more importantly meta-data for file based workflows. They also referenced the only factory in the world that produces the most commonly used tape in pro workflow as being wiped out by the Tsunami in Japan - if Apple follows up with a new standard for file based workflow (which I fully expect them to do - skating to where the puck will be - it's a no brainer) and with Thunderbolt and a few manufacturers ready to capitalize it, I think you could see a dramatic shift in workflow since the tape situation will get dire for many. As one of the panelists pointed out, people aren't going to stop creating content just because they can't get more tape.
This might be the external catalyst that causes a dramatic shift. They are rare, but they do happen and events certainly seem to be lining up!
(I can't wait for the eventual conspiracy theorists that will no doubt claim SJ engineered the Tsunami in order to take advantage of it :rolleyes: )
jmsait19
Aug 11, 03:37 PM
i just want a cell phone that works.
all these phones today(by all these phones i mean the motorolas i have had, so mayby motorola's jsut suck) have this ridiculous amount of latency when you are navigating the menus. cause they have to have all this fancy crap flyin around. its like phones are using the same technology from 5 years ago but they are just piling these features into them so they dog down. overall phones today seem to suck just a bit. my nokia 8260 was the best phone i ever had and it was monochrome with no camera or video or stupid crap like that...
plus it seems that my phones ability to get reception when inside a building has gotten worse over time too. i used to get good reception inside my work, but now i don't. and its the same building.
so all in all, just give me a phone that works and functions well and i'll be happy.
all these phones today(by all these phones i mean the motorolas i have had, so mayby motorola's jsut suck) have this ridiculous amount of latency when you are navigating the menus. cause they have to have all this fancy crap flyin around. its like phones are using the same technology from 5 years ago but they are just piling these features into them so they dog down. overall phones today seem to suck just a bit. my nokia 8260 was the best phone i ever had and it was monochrome with no camera or video or stupid crap like that...
plus it seems that my phones ability to get reception when inside a building has gotten worse over time too. i used to get good reception inside my work, but now i don't. and its the same building.
so all in all, just give me a phone that works and functions well and i'll be happy.
afrowq
Apr 8, 11:03 PM
Coming from a full-time, multimedia/journalism/photography/etc professional I have to totally and completely
AGREE!
I've seen a huge decline in Apple's interest in the professional market, and I don't even mean high end pro, we're talking SMB and SOHO type stuff here. The last revision of FCP was just not worth it unless you were buying new or buying to ensure you didn't have any left over bugs.
Avid Media Composer and Premier have gained massive leads on FCP in terms of workflow and speed. Once the younger college students start seeing how fast they can delivery a product with Adobe or Avid, they'll start wondering why the small houses switched to FCP in the first place, and start wanting to learn what the industry is working with . . . Avid, After Effects, ProTools, etc. And the iMovie Pro will be left to indie filmmakers and consumers with deep pockets
** disclaimer ** I have nothing against the indie segment . . . I am in it and love it. But Apple makes it harder with every update to justify staying with a company that has too much on it's plate, and not enough staff to keep up with the rest of the market.
Apple will always claim that "no one's buying it" rather than, "we didn't make it marketable and desirable" when they go to axe some hardware or software title.
Careful, some trolls will insist that your opinion is only relevant to your narrow world view and that you need itemized spreadsheets to prove that you know what you're talking about.
AGREE!
I've seen a huge decline in Apple's interest in the professional market, and I don't even mean high end pro, we're talking SMB and SOHO type stuff here. The last revision of FCP was just not worth it unless you were buying new or buying to ensure you didn't have any left over bugs.
Avid Media Composer and Premier have gained massive leads on FCP in terms of workflow and speed. Once the younger college students start seeing how fast they can delivery a product with Adobe or Avid, they'll start wondering why the small houses switched to FCP in the first place, and start wanting to learn what the industry is working with . . . Avid, After Effects, ProTools, etc. And the iMovie Pro will be left to indie filmmakers and consumers with deep pockets
** disclaimer ** I have nothing against the indie segment . . . I am in it and love it. But Apple makes it harder with every update to justify staying with a company that has too much on it's plate, and not enough staff to keep up with the rest of the market.
Apple will always claim that "no one's buying it" rather than, "we didn't make it marketable and desirable" when they go to axe some hardware or software title.
Careful, some trolls will insist that your opinion is only relevant to your narrow world view and that you need itemized spreadsheets to prove that you know what you're talking about.
RMBootneck
Mar 22, 07:59 PM
1st point: It's factually inaccurate to make your first statement, as evidenced by your last statement. Kind of funny, don't you think?
In your second statement, you are comparing all Android software-running phones to a single model/product line, the iPhone. The iPhone (each generation) has out sold any single phone model (generation) over it's life than that of any offered by any other hardware manufacturer.
Your comparison is like saying Toyota has sold more cars than Ford has sold F-150s. That may be true, but the F-150 is still the number one selling truck in the US, even though it does not outsell the sum total of all other trucks by all other manufacturers.
You should compare a single phone model, say Motorola Droid or HTC Incredible. You are simply talking software. Apple is primarily a hardware company that happens to make the software for its hardware. (yes, I know about FCP and other software) They do not license the iOS software to other manufacturers, so comparison to Google's OS and number of DIFFERENT phones it runs on is really irrelevant to whether any hardware manufacturer has had a more successful phone than the iPhone.
VERY well said!
In your second statement, you are comparing all Android software-running phones to a single model/product line, the iPhone. The iPhone (each generation) has out sold any single phone model (generation) over it's life than that of any offered by any other hardware manufacturer.
Your comparison is like saying Toyota has sold more cars than Ford has sold F-150s. That may be true, but the F-150 is still the number one selling truck in the US, even though it does not outsell the sum total of all other trucks by all other manufacturers.
You should compare a single phone model, say Motorola Droid or HTC Incredible. You are simply talking software. Apple is primarily a hardware company that happens to make the software for its hardware. (yes, I know about FCP and other software) They do not license the iOS software to other manufacturers, so comparison to Google's OS and number of DIFFERENT phones it runs on is really irrelevant to whether any hardware manufacturer has had a more successful phone than the iPhone.
VERY well said!
illegalprelude
Aug 26, 12:10 AM
I guess I am lucky, but I haven't had problems through all the Macs I have bought. It may be because I haven't bought rev A of any product.
The eMac was 2nd gen. No problems.
The iBook was 2nd to last gen. No problems.
And the Intel Mac mini is just an internals change. We'll wait and see.
If my Intel mini conks out unexpectedly, I will give Apple one more chance, because they haven't worked with Intel hardware extensively like PPC hardware.
At the same time, there is a price to pay for lower prices. Would you be willing to pay premiums for quality? I'm glad Apples are cheaper, but not glad about the downturn in quality. I think I would pay a bit more for quality, myself.
were not paying premium? :confused:
The eMac was 2nd gen. No problems.
The iBook was 2nd to last gen. No problems.
And the Intel Mac mini is just an internals change. We'll wait and see.
If my Intel mini conks out unexpectedly, I will give Apple one more chance, because they haven't worked with Intel hardware extensively like PPC hardware.
At the same time, there is a price to pay for lower prices. Would you be willing to pay premiums for quality? I'm glad Apples are cheaper, but not glad about the downturn in quality. I think I would pay a bit more for quality, myself.
were not paying premium? :confused:
crackbookpro
Apr 25, 03:51 PM
Ladies Ladies... they are storing information that should be private(yes, indeed), but let's not blow this out of proportion.
THEY ARE NOT FOLLOWING YOU!!!
The OS or iOS collects & stores this information like many platforms for specific reasons... Android, does indeed do the very same type of stored information of the 3 cell-tower's estimation of location.
The really REALLY bad news is that this information is stored in your iPhone as well as the actual device(Mac or PC) you sync your iPhone/iPad with. The information get's logged correctly... but what is not correct is how it is securely(insecurely) being stored - we are talking about Privacy.
THE iPHONE IS JUST NOT AS SECURE AS IT SHOULD BE!!!
The file should be stored(for technical specific reasons), but not with this lack of diligence on user privacy...
APPLE, you need a way to log this info in a much more secure atmosphere if the iOS does truly need this information for specific OS reasons.
THEY ARE NOT FOLLOWING YOU!!!
The OS or iOS collects & stores this information like many platforms for specific reasons... Android, does indeed do the very same type of stored information of the 3 cell-tower's estimation of location.
The really REALLY bad news is that this information is stored in your iPhone as well as the actual device(Mac or PC) you sync your iPhone/iPad with. The information get's logged correctly... but what is not correct is how it is securely(insecurely) being stored - we are talking about Privacy.
THE iPHONE IS JUST NOT AS SECURE AS IT SHOULD BE!!!
The file should be stored(for technical specific reasons), but not with this lack of diligence on user privacy...
APPLE, you need a way to log this info in a much more secure atmosphere if the iOS does truly need this information for specific OS reasons.
PhantomPumpkin
Apr 27, 10:23 AM
Maybe that's what you heard.
I heard that the database couldn't be user purged (easily)
The the database kept data from Day one
and that Location services being turned off didn't change the recording of the data.
Apple fans were "more correct". Wow. Ok - if you say so.... and if it helps you sleep at night
I'm still confused how you think the "hype" was correct then.
Your points don't even support it.
As was said before, this was way overblown.
I heard that the database couldn't be user purged (easily)
The the database kept data from Day one
and that Location services being turned off didn't change the recording of the data.
Apple fans were "more correct". Wow. Ok - if you say so.... and if it helps you sleep at night
I'm still confused how you think the "hype" was correct then.
Your points don't even support it.
As was said before, this was way overblown.
dethmaShine
Apr 12, 03:11 PM
3am.
Thanks.
And that's not good.
Thanks.
And that's not good.
Radoo
Apr 19, 01:30 PM
I understood one post about this,the second, but three for the same stupid lawsuit? Have you heard about updating a post? :) When you're out of ideas, bringing the same news over and over again it just denotes being unprofessional.